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Property is managed by systems. But made human by people.

The most important differentiator we have isn’t a platform or a process. It’s our people. They’re trained to do more than manage; to listen, to care, and to make every interaction leave the person on the other end feeling genuinely looked after. 

What it feels like to be part of R.A.M Global.

We’ve built a culture that reflects the values we look for in every person we bring into the group – warm, curious, process-driven, empathetic, and always committed to the person at the end of the work. 

Our people come from diverse backgrounds – engineering, hospitality, finance, community development. What they share is a belief that the work they do matters, and a commitment to doing it consciously. 

Led by people who believe this work is a calling.

Our leadership team brings decades of combined experience across real estate, asset management, facilities, and community governance. 

Dilip Khatwani

CEO

Dilip holds a degree in marine engineering and has worked across various industries, from marine and hospitality to healthcare and building management. He has been a founding member of the facility management industry in South Asia and the Middle East. Apart from his corporate roles with companies such as CBRE, APJ Group Hotels, and Escorts Hospitals, he has also been part of academia as a visiting faculty professor at Heriot-Watt University, UK, in Dubai. 

Saifuddin Diwan

Senior Manager – Group Finance & Accounting

A passionate finance professional with over 19 years of diversified experience, including 18 years in the UAE, in audit, finance, and accounts. He has a strong record of leadership and service delivery in multicultural working environments, combining broad exposure across relevant fields. He is a qualified Chartered Accountant (ACA) and possesses advanced IT skills in Tally ERP, QuickBooks, Peachtree Sage, CaseWare, Microsoft Office tools, and related certifications.

Lily Guna

Head of Human

Resource

A seasoned HR leader with over 25 years of experience in the UAE, specializing in HR management, administration, records management, and executive support. As Head of HR, she is goal-oriented, adaptable, sincere, and a strong team collaborator.

Riyas Khalid

Business Head

– UAE

A results-driven professional with a successful track record in total facilities management, engineering, and projects management. Known for delivering impactful outcomes through business growth, innovative strategies, and organizational restructuring. He has demonstrated effective team management and client management capabilities, along with proven expertise in overall business growth, business development, and successful service delivery, delivering measurable and sustainable results. 

He is presently leading the FM Division of RFM Global – Reliance FM, UAE, driving business growth and operational efficiency. He was nominated as the Young FM Professional of the Year in 2022 and 2023 in the UAE by the region’s leading FM awards and is a Golden Visa holder. 

Kiran Parekh

Business Head

– UK

A seasoned growth and operations professional specializing in business development. Skilled in driving growth, managing client relationships, and leading strategic business expansion across the UK.

Ruchita Pathak

Business Head

– India

A facility management professional with over 20 years of experience driving strategic growth, operational excellence, and client-centric solutions in the facility management industry. Holding a management degree and complemented by advanced expertise in customer relationship management (CRM), he excels at cultivating high-value client partnerships and leveraging data-driven insights to optimize business outcomes. 

In their own words

I believe our responsibility goes beyond managing assets. It’s about shaping environments that quietly influence how people live, feel, and connect.

At R.A.M Global, I focus on building with awareness, balancing performance with purpose, and growth with responsibility, so every decision we make contributes to spaces that are not only efficient, but genuinely supportive of human well-being.

“Conscious N’ Happy” isn’t an ideal we speak about lightly; it’s a discipline we practice every day, in how we think, act, and deliver.

Interested to know more?

Reach out to us with your questions.